Terms of Service

Effective Date: September 21, 2026

Welcome to Cushnstep. These Terms of Service govern your use of the Cushnstep website and purchases made through our online store.

1. Contracting Entity

The Cushnstep online store is operated by:

JUNGLE SUNNY TRADING LIMITED

Cushnstep is the trading name / store brand operated by JUNGLE SUNNY TRADING LIMITED.

Registered Address:
RM 701, UNIT 108, 7/F, TWR B,
NEW MANDARIN PLAZA, 14 SCIENCE MUSEUM RD,
TSIM SHA TSUI, HONG KONG

Email: servicecushnstep@outlook.com
Phone: +44 1223 214255

2. Use of Our Website

You agree to use this website only for lawful purposes and in accordance with these Terms.

You must not use the website to engage in fraudulent, unlawful, abusive, or unauthorized activities.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on the website are accurate.

However, minor differences in product appearance, color, packaging, or measurements may occur.

4. Orders

When you place an order, you are submitting an offer to purchase the products selected by you.

We reserve the right to decline or cancel an order where reasonably necessary, including in cases involving pricing errors, suspected fraud, inventory issues, or other operational reasons.

5. Pricing and Payment

Prices are displayed on the website and may change from time to time.

Applicable shipping charges will be displayed during checkout.

Payments are processed through available payment providers. We do not generally store complete payment card details on our own systems.

6. Shipping

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Estimated standard delivery is 7–14 business days after processing.

Orders over USD 49 qualify for free standard shipping. Orders of USD 49 or less are charged USD 5.99 for standard shipping.

Delivery times are estimates and may vary due to customs processing, carrier operations, weather conditions, public holidays, or other circumstances outside our reasonable control.

For additional information, please review our Shipping & Handling Policy.

7. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

Customers generally have 30 days from delivery to request a return, subject to the applicable return conditions.

8. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, images, logos, design elements, and other materials, is owned by or used lawfully by JUNGLE SUNNY TRADING LIMITED and may not be reproduced or used without appropriate authorization.

9. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising from your use of the website or products purchased through the website.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.