We’re here to help with questions about products, orders, payments, shipping, tracking, returns, refunds, and other shopping-related matters.
Customer Service Email:
servicecushnstep@outlook.com
Phone:
+44 1223 214255
Registered Business Address:
JUNGLE SUNNY TRADING LIMITED
RM 701, UNIT 108, 7/F, TWR B, NEW MANDARIN PLAZA,
14 SCIENCE MUSEUM RD, TSIM SHA TSUI, HONG KONG
For order-related inquiries, please include your order number and the email address used when placing your order.
If you need to return an item, please contact our customer service team before sending the product so that we can provide the appropriate return instructions.
We aim to respond to customer inquiries within 1–2 business days.