Effective Date: September 21, 2026
This Privacy Policy explains how JUNGLE SUNNY TRADING LIMITED, which operates the Cushnstep online store, collects, uses, stores, and shares information when you visit or make a purchase through our website.
1. Data Controller
The data controller responsible for personal information collected through the website is:
JUNGLE SUNNY TRADING LIMITED
RM 701, UNIT 108, 7/F, TWR B,
NEW MANDARIN PLAZA, 14 SCIENCE MUSEUM RD,
TSIM SHA TSUI, HK
Email: servicecushnstep@outlook.com
Phone: +44 1223 214255
2. Information We Collect
Depending on how you use our website, we may collect:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Order and transaction information
- Payment-related information processed through payment providers
- Customer service communications
- Device and browser information
- IP address
- Website usage information
- Cookie and similar technology information
3. How We Use Information
We may use information to:
- Process and fulfill orders
- Process payments
- Arrange shipping and delivery
- Provide customer support
- Respond to inquiries
- Manage returns and refunds
- Maintain and improve our website
- Detect and prevent fraud or misuse
- Comply with applicable legal obligations
- Send marketing communications where permitted and where applicable consent or other legal requirements have been satisfied
4. Service Providers
We may share relevant information with service providers that help us operate our business, including:
- E-commerce platform providers
- Payment processors
- Shipping and logistics providers
- Order fulfillment providers
- Website hosting and technical service providers
- Analytics providers
- Advertising and marketing service providers
- Customer service providers
We only provide information reasonably necessary for the relevant service or business purpose.
5. Cookies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember preferences
- Understand website traffic
- Improve website performance
- Support analytics
- Support advertising where applicable
Where required by applicable law, non-essential cookies will only be activated after the appropriate consent has been obtained.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, accounting, legal, security, and regulatory requirements.
Retention periods may vary depending on the type of information and applicable legal requirements.
7. Your Rights
Depending on your location and applicable law, you may have rights relating to your personal information, including rights to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion where legally applicable
- Object to or restrict certain processing
- Request data portability where applicable
- Withdraw consent where processing is based on consent
To submit a privacy-related request, contact: